Privacy Policy

Last updated: June 7, 2025

This Privacy Policy describes how Pinguino BPO (operated by Pinguino Capital LLC, Pinguino Capital SAS, and 446 Interactive LLC) collects, uses, discloses, and protects your personal information when you use our website or services.

1. Information We Collect

  • Personal Identifiers (e.g., name, email, phone number)
  • Business Information (e.g., company name, industry, contact roles)
  • Technical Data (e.g., IP address, browser type, device data)
  • Usage Data (e.g., pages visited, actions on the site, time spent)
  • Contractor or Client Data (submitted through forms or agreements)

2. How We Use Information

We use your information to:

  • Provide, operate, and improve our services
  • Respond to inquiries or customer support requests
  • Fulfill contractual obligations
  • Send operational or service-related updates
  • Comply with legal and regulatory requirements

3. Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Our legal entities: Pinguino Capital LLC, Pinguino Capital SAS, and 446 Interactive LLC
  • Service providers performing functions on our behalf (e.g., payment processors, email providers)
  • Government authorities if required by law
  • Partners or clients, with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. We may anonymize data for analytics or internal research.

6. International Transfers

Information may be stored and processed in the United States, Colombia, or other countries where we or our service providers operate. We take steps to ensure data protection standards meet legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data
  • Correct or update inaccurate information
  • Request deletion or restriction of your data
  • Object to processing or request data portability

Please contact us at legal@pinguinobpo.com to exercise these rights.

8. Cookies and Tracking

Our site may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can modify your browser settings to manage cookie preferences.

9. Third-Party Links

Our website may include links to third-party websites or platforms. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date. Continued use of our services indicates acceptance of the updated policy.

11. Contact

For questions or concerns about this Privacy Policy, contact us at:

  • Email: legal@pinguinobpo.com
  • Addresses:
    • Pinguino Capital LLC – Miami Beach, Florida, USA
    • Pinguino Capital SAS – Medellín, Colombia
    • 446 Interactive LLC – Miami Beach, Florida, USA